FAQ
📘 Frequently Asked Questions (FAQ)
🔹 General
Q: What is Infinity Visione?
A: Infinity Visione is a lifestyle tech brand specializing in wearable, wireless, and smart cameras designed for people who live in motion—cyclists, vloggers, commuters, and creators. We focus on making high-performance tech sleek, simple, and accessible.
Q: Do you ship internationally?
A: Yes! We offer international shipping to most countries. Shipping times vary depending on your location, but typically range from 7–15 business days.
Q: How can I contact customer support?
A: You can reach our support team anytime via email at support@infinityvisione.com. We typically respond within 24 hours.
🎥 Product & Features
Q: Is the StealthCam 4K waterproof?
A: Yes, the camera comes with a waterproof shell that protects it from rain, splashes, and light underwater use. It's ideal for cycling, commuting, and daily outdoor activities. (Note: Not designed for deep-sea diving.)
Q: Does it support live viewing or remote control?
A: Absolutely! With built-in WiFi, you can connect the camera to your smartphone using the free app to preview, download footage, or control it remotely in real-time.
Q: How long does the battery last?
A: The battery lasts up to 90 minutes on a full charge, depending on usage and video resolution settings. It’s rechargeable via USB.
Q: Can I use it while charging?
A: Yes, the StealthCam 4K supports loop recording and can be powered by an external battery pack, making it great for longer sessions like travel or security monitoring.
Q: Does it support memory cards?
A: Yes, it supports microSD cards up to 128GB (not included). We recommend using Class 10 or U3 cards for best performance with 4K recording.